Legate
Call us: 226-777-8817

Privacy Policy

Effective date: November 5, 2026

Last updated: November 5, 2026

Legate Injury Lawyers Professional Corporation, operating as Legate Injury Lawyers (“Legate”, “we”, “us” or “our”), respects your privacy. This policy explains how we collect, use, share and protect personal information when you visit legatelaw.ca or contact us through it.

This policy covers our website. If you become a client, your information is also protected by our professional duty of confidentiality as lawyers licensed by the Law Society of Ontario.

Section 1 – Information we collect

In short: we collect what you tell us in our forms, plus basic information about your visit, including how you found our website.

Information you give us. When you request a free consultation, contact us, or apply for a job with us, we collect the information you provide. On our consultation form this includes:

  • your first and last name, email address and phone number
  • the type of incident and the details you choose to share about what happened, which may include information about your health or injuries
  • the name of a potential defendant, if you know it
  • whether you agree to receive emails from us about our services and educational material

Please share only what we need to understand your situation at first contact. We will ask for more detail if we are able to help.

Information collected automatically. When you visit our website, we automatically receive technical information such as your IP address, browser type, device type, the pages you view and the time spent on them.

How you found us. When you arrive from an online advertisement or another website, we record how you got here. Section 4 explains this in detail.

Section 2 – How we use your information

In short: to respond to you, to assess whether we can help, to improve our website and to understand which of our advertising helps people reach us.

We use personal information to:

  • respond to your inquiry and assess whether we may be able to help with your matter
  • check for conflicts of interest before we act for anyone
  • communicate with you about your inquiry or matter
  • send you information about our services and educational material, only if you have given us express consent
  • understand how visitors use our website so we can improve it
  • measure which of our advertising and outreach brings people to us, so we can manage our advertising responsibly
  • protect our website from spam, fraud and security threats
  • meet our legal and professional obligations

We do not sell your personal information.

Section 3 – Consent

In short: when you send us a form, you agree to us using your information to respond. You can withdraw your consent at any time.

When you submit a form or contact us, you consent to us collecting and using your information to respond to you and for the purposes described in this policy.

We will only send you emails about our services and educational material if you check the consent box on our form. Every such email includes a way to unsubscribe.

You may withdraw your consent at any time by contacting our Privacy Officer (Section 13). Withdrawing consent may limit our ability to respond to your inquiry or act for you. We may still keep information where the law or our professional obligations require it.

Section 4 – How we learn where our visitors come from

In short: if you reach us through an ad or another website, we remember how you arrived for up to 90 days and save that with any form you send us, so we can see where our inquiries come from.

When you arrive on our website, we record how you got here. This can include:

  • the Google Ads click identifier (GCLID), if you clicked one of our Google ads
  • the source, medium and campaign of the link you followed (for example, “google / cpc / car-accidents”)
  • the website that referred you to us

We store this information in a first-party cookie on your device for up to 90 days, so it is remembered as you move between pages and if you return to our website within that time.

If you submit a form on our website, this information is saved with your submission. We use it to understand which of our advertising and outreach efforts help people reach us, and to manage our advertising budget responsibly.

This information is used only by Legate to see where our inquiries come from. We do not send it, or the details of your inquiry, to Google or any other advertising platform.

You can block or delete this cookie at any time in your browser settings (Section 5). Our forms will still work if you do.

Section 5 – Cookies and similar technologies

In short: cookies are small files your browser stores. We use them to remember how you found us, to understand how our website is used, and to keep our forms secure. You can block or delete them at any time.

We use the following cookies on legatelaw.ca:

Cookie Set by Purpose How long it lasts
Lead-source cookie Legate (first-party) Remembers the ad click ID, source, medium, campaign and referring website from your visit so it can be saved with a form you submit (Section 4) Up to 90 days
_ga, _ga_[ID] Google Analytics Distinguishes visitors and sessions so we can understand how our website is used Up to 2 years
_gid Google Analytics Distinguishes visitors for daily reporting 24 hours
_gat_UA-[ID] Google Analytics Limits the rate of data collection 1 minute
_clck Microsoft Clarity Recognizes a returning browser for usage analytics Up to 1 year
_clsk Microsoft Clarity Groups page views into a single session for usage analytics 1 day
_GRECAPTCHA Google reCAPTCHA Protects our forms from spam and automated abuse Up to 6 months

Microsoft Clarity. We use Clarity to see how visitors interact with our website through usage metrics, heatmaps and session replay. We do not use Clarity to collect the information you submit through our forms.

Managing cookies. You can block or delete cookies in your browser settings. You can also:

Our website and forms continue to work if you block cookies.

Section 6 – How we share your information

In short: we share information only with the service providers who help us run our website and practice, or when the law requires it. We never sell it.

We share personal information only:

  • with service providers who help us operate our website and practice, such as website hosting and form management, email, website security, accessibility tools, Google (Analytics and reCAPTCHA) and Microsoft (Clarity). They may use the information only to provide their services to us.
  • when required by law, for example in response to a court order or a request from a regulator.
  • with your consent, or as needed to act for you if you become our client.

Information stored outside Canada. Some of our service providers, including Google and Microsoft, may store or process information outside Canada, including in the United States. While it is there, it is subject to the laws of that country and may be accessed by its courts, law enforcement and national security authorities.

Section 7 – How long we keep your information

In short: only as long as we need it.

The lead-source cookie on your device expires after 90 days. Form submissions, including how you found us, are kept in our website’s form system with no set deletion date, so that we can refer back to past inquiries. You may ask us to delete your inquiry at any time (Section 9), unless we are required to keep it for legal or professional reasons.

Section 8 – How we protect your information

In short: we use reasonable safeguards, and no website is completely secure.

We protect personal information with safeguards appropriate to its sensitivity. Our website uses an encrypted (HTTPS) connection, access to form submissions is limited to people who need it, and our website is monitored for security threats.

No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. Please do not send highly sensitive documents through our website forms. We will arrange a secure way to receive them if we are able to help.

Section 9 – Your rights

In short: you can ask to see, correct or withdraw consent for the information we hold about you.

Subject to limited exceptions in the law, you may ask to:

  • access the personal information we hold about you
  • correct information that is inaccurate or incomplete
  • delete an inquiry you sent us through our website
  • withdraw your consent to our use of your information, including for marketing emails

To make a request, contact our Privacy Officer (Section 13). We will respond within 30 days and may need to confirm your identity first. Some information may be withheld where the law allows, for example where it is protected by solicitor-client privilege.

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

Section 10 – Minors

In short: our website is meant for adults. A parent or guardian can contact us on behalf of a minor.

Our website is intended for adults. If you are under the age of majority in your province or territory, please ask a parent or guardian to contact us on your behalf.

Section 11 – Links to other websites

In short: other websites have their own privacy policies.

Our website may link to other websites, such as social media or news articles. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.

Section 12 – Changes to this policy

In short: we will post any changes here and update the date at the top.

We may update this policy from time to time. We will post the updated version on this page and change the “Last updated” date at the top. If we make a significant change to how we use personal information, we will note it clearly on this page.

Section 13 – Contact our Privacy Officer

In short: questions or requests go to our Privacy Officer.

For questions about this policy, or to make a request about your personal information, contact:

Dustin Soares, Director of Operations and Privacy Officer

Legate Injury Lawyers Professional Corporation

365 Queens Ave., London, Ontario N6B 1X5

Email: info@legatelaw.ca

Phone: 1-800-771-8508 or 226-777-8817

Legate
365 Queens Ave.
London, Ontario N6B 1X5

1-800-771-8508 • 226-777-8817 info@legatelaw.ca
Fax: 226-777-8857

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